Privacy Policy

When you submit an enquiry, request a quote, call, email or otherwise contact VENGE, we may collect your name, phone number, email address, suburb, service type, budget range, project message and any other details you choose to provide.

We may also receive basic technical information from your browser or device when you use this website, such as IP address, browser type, pages visited and the time of access. This information helps keep the website secure and working correctly.

VENGE uses personal information to respond to enquiries, prepare and discuss custom joinery quotes, arrange consultations, manage project communication and provide customer service.

We may also use enquiry information for internal administration, record keeping, website security, spam prevention and improving our services. We do not sell your personal information.

The contact form may use Cloudflare Turnstile to help protect the website from spam and automated submissions. Cloudflare may process technical information, such as your IP address and browser signals, to verify that the form submission is legitimate.

Form enquiries may be sent to VENGE through Telegram notifications so we can respond promptly. This means the details you submit in the form may be transmitted through Telegram's services for notification and communication purposes.

We may share information with service providers who help us operate the website, receive enquiry notifications, prevent spam, communicate with customers or deliver business administration services.

We may also disclose information if required by law, regulation, court order or another lawful request, or where disclosure is necessary to protect our rights, safety or property.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or electronic storage method is completely secure, but we aim to use practical safeguards appropriate to the information we hold.

We keep enquiry and project information only for as long as reasonably needed for business, legal, tax, warranty, dispute resolution and record keeping purposes.

You may contact us to request access to personal information we hold about you, or to ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding to an access or correction request.

This website may use essential cookies or similar technologies that are required for security, form protection and basic website operation. If analytics or marketing tools are added in future, this policy should be updated to describe those tools.

You can usually adjust browser settings to block or delete cookies, although some website features may not work correctly if essential cookies are disabled.